It's bad enough that I spent 500 bucks on the phone, but now I've waited for months on end to get the latest software upgrade. It's become an obsession of mine; I bang the refresh button on blogs, Twitter, Facebook. I scour the internet and Google news for any shred, a tiny iota of new insight into why a multi-billion dollar corporation can't seem to release a timely software upgrade. To make matters worse, amateur phone enthusiasts have been able to release more in their spare time than the actual "professionals" who, as far as I know, are being paid to do a job. It's gotten to the point where I can't sleep, I can't get anything done, and I can't focus on anything--anything except the phone upgrade that I was promised months ago, and have yet to see.

Welcome to the wonderful world of owning a Samsung Epic 4g "smartphone."